The Couch Dude Warranty
We proudly stand behind every couch we sell. Each piece includes a 1-year limited warranty.
What's Covered (1 Year)
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Frame & Structure
Wooden frame failure, structural breakage, and internal support failures not caused by misuse.
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Springs/ Suspension System
Broken springs/ manufacturing defects in the support system not caused by misuse.
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Cushions
Severe premature breakdown due to defect.
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Fabric
Defects in material or workmanship (not stains, fading, or heacy soiling).
What's Not Covered
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Normal Wear and Tear
(Softening cushions, fading fabric, pilling or minor compression).
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Stains, Spills, Burns, Pet Damage, or Soiling
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Damage From Misuse, Abuse, or Commercial Use
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Issues Caused By Chemical Treatments or Improper Cleaning
How Claims Work
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Submit Claims To One Of Our Contact Methods
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The Couch Dude May Repair or Replace Defective Parts At Their Discretion
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If Original Materials Are Unavailable, Substitutions Of Equal or Better Quality May Be Used.
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Replacement Fabrics May Vary Slightly In Color Due To Dye Lot Differences
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You May Be Responsible For Bringing Affected Pieces To A Local Repair Shop
The Couch Dude Promise
We keep things straightfoward- quality couches, built to last, supported by a real warranty. If you ever need assistance, just reach out with your proof of purchase and we'll guide you through the next steps.